An Educated Consumer is Our Best Customer

An AquaRest Spas Daydream 3500 Hot Tub sits in a backyard

Please read our frequently asked questions below. If you have a question that is not answered here you can contact us online or call customer support at: 321-251-3947

Payments & Safety

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Product Info

Strategic jet placement and design creates the optimal hot tub experience. The adjustable jets that come standard in every AquaRest Spa allow you to customize your hydrotherapy experience, and their arrangement pinpoints tension-holding muscle groups for a massage that relieves stress and pain.

Yes, like any wellness routine, the best results come with consistency. Along with the soothing massage of our adjustable jets, regular warm water therapy also has the benefit of relieving the pain of arthritis and improving sleep. By allowing yourself the time to unwind in the comfort of your spa while it eases away the tension of the day, your body relaxes and is ready to fall into a natural sleep at bedtime.

Yes all AquaRest Spas come with a locking safety cover.

HPR denotes “High Performance Rated Pump”.  Many manufacturer’s identify pumps using HP (Horsepower) this can be confusing at times because there are various types of HP ratings (Brake, Continuous Duty) any of these types of ratings identify only the electric motor that drives the pump, they do not take into consideration the pump that is connected to the motor. AquaRest Spas matches the pump design to the electric motor to provide the highest overall performance for the specific size of the spa. 

An Ozonator helps keep your water cleaner and easier to maintain while reducing the use of harsh chemicals. An Ozonator produces ozone gas that is then injected into the spa water. The ozone gas passes through the water, killing bacteria 50 times faster than any chemical treatment. When the ozone gas hits the surface it reverts back to pure oxygen. Although Ozonators reduce the need of harsh chemicals by up to 50 percent regulations still require the presence of a “residual sanitizer” normally bromine or chlorine

Your environment, frequency of use and level of upkeep are all factors that go into determining the cost of hot tub maintenance. Because each spa has full foam insulation and comes with a free Thermal Locking Cover, the heat is kept in and your costs are kept low. Plan on a $20+ per month in operating costs.

AquaRest Spas come with our patented EZ Kleen filtration system that provides 100 percent water filtration to reduce the amount of time you need to spend cleaning your spa and water. EZ Kleen eliminates the bulky suction fittings that most spas have protruding in the footwell area. Finally there’s a filtration system that fits seamlessly into the design of your spa and even beautifies it thanks to a LED backlit waterfall.

The smooth, lustrous interiors of AquaRest Spas make cleaning as simple as wiping down your spa with a cloth and antibacterial cleaner. Your owner’s manual and our customer service team will help you with any additional questions.

Depending on how often you use your spa, a spa filter should last a year, on average. Most owners keep a second filter on hand so that they can continue to enjoy their spa while its filter is being cleaned.

Installation

All AquaRest Spas use 120V, 15 amp service that plugs into a standard electrical outlet without any special wiring. All you have to do is fill your spa with water, plug it in and enjoy. It doesn’t get easier than that.

(Some models are referred to as “convertible, this means you can hard wire to 220v to increase the heater from 1.5Kw to 4Kw. This must be carried out by a certified electrician.)

For additional guidance refer to the video link and the Pre-Delivery guide listed below.

Watch on Youtube: https://youtu.be/Qpv3dHpv14M

Provide a solid foundation for your AquaRest Spa with a minimum load-bearing capacity of 117 lbs. per square foot. Some surface suggestions: travertine, synthetic wood, stone/slate, brick pavers, cement or stained cement. We also offer a pre-formed pad that can be placed on any solid and level ground (see our accessories section). It is very important that the spa be placed on a level foundation to ensure there is no un-even stress placed on the spa, keep in mind once you add water the overall weight will be thousands of pounds.

Watch on Youtube: https://youtu.be/Qpv3dHpv14M

Please watch the Aquarest Pre-Planning Delivery Guide on YouTube: https://youtu.be/Qpv3dHpv14M

Shipping

Depending on model availability lead times may vary, it is best to confirm this at the time of purchase. One important consideration to keep in mind, if you are given a shipping date, this does not include the transit time with the carrier, it's always best to add 7-10 transit time.

Shipping is included in your purchase in the 48 contiguous states, however certain areas could be subject to a small surcharge. Any surcharges will be shown at checkout.

Here are the full details of our Shipping Policy.

Warranty & Returns

AquaRest Spas is committed to providing our customers with high-quality products and exceptional service. We offer a comprehensive warranty to protect your investment in your AquaRest spa.

Please read all the Warranty Details here.

AquaRest Spas is committed to providing our customers with high-quality products and exceptional service. We offer a comprehensive warranty to protect your investment in your AquaRest spa.

Please read all the Returns Details here.